Yes! We are by the phone 24/7 and will offer assistance in every way we can. We have a dedicated service number that you can find in the Campeasy Manual, and the Easy Guide Tablet, included in every camper. And if it’s after hours, our main number will redirect your call to our service team. Our team will help you find a solution to any problem you face.
We have contacts all around Iceland and if the problem is with the equipment or camper we provided, this service is, of course, free of charge.
If it’s specified in the contract that expenses related to the problem aren’t included in this service, for example, if you have a flat tire, which is the renter’s responsibility to fix, don’t hesitate to call, regardless. We can still help you find the garage to have the tire fixed, help you find the local assistance that’s available, or even help you pinpoint your location, so you can order assistance or services.
It’s not a “no questions asked” service, but we ask you to call us when you face problems. We’re quite experienced in finding solutions to most things camper or travel related. We do offer that kind of service, via our Super Service – Roadside Assistance insurance option.