25.03.2020

COVID 19 and Worry-Free Bookings

COVID 19 and Worry-Free bookings – Some Good News

Edit: June 5th, 2020

Edit: June 23rd, 2020

Edit: June 27th, 2020

[…]We have extended our cancellation policy so you can cancel after the 24-hour deadline if it’s COVID19 related.[…]

[…]The test will give results in 3-5 hours, but you can come to pick up your camper right away. You do not have to wait for the results.[…]

Iceland Opens Borders.

From June 15th, borders to Iceland will open to the public. We are doing it our way (like always), so read on if you are interested in traveling to Iceland, or if you have an upcoming booking. We have only two active cases and no new infections for a while.

COVID-19 and Worry-Free Bookings

New updates come in rapidly, and in Iceland, we are getting more positive news daily. Out of all confirmed COVID19 cases in Iceland, more than 99% of those have fully recovered, and there are only two active cases in the country at the time of writing (June 5th). Our policies have not changed—full refunds, so far, without exceptions. And we have special offers for those that are willing to hold on to their bookings. The response to how we have handled this has been overwhelmingly positive. We have updated our daily routine to minimize any risk of infection. We are willing to offer some exciting incentives for you to keep your current campervan reservation with us, and to help you book your camper with us, with no worries.

View Covid-19 statistics in Iceland – Also at the bottom

Our Policy

We have now made some alterations to our cancellation policy and now cover cancellations with full refunds, even after the 24-hour deadline if it’s COVID19 related. You can book with confidence, knowing you get a full refund. If you are in any doubt that we are paying everyone back, check out our reviews.

Also, if you test positive when taking the Covid-19 test on arrival in Iceland, we will refund your reservation in full, even if you have passed the 24-hour window.

Our Measures

We are using extensive sterilizing treatments on our campers, with two passes on all surface areas that are presumed to be touched more than once. It isn’t a large area to clean, so we’re confident we can sterilize everything each time. We also disinfect our lobby a couple of times a day to reduce any chances of spread. If a company like ours becomes the source of a Corona Virus spread, it would be unfavorable for us, so we have vested interest in keeping you infection-free.

How is Iceland prepared to take in travelers?

Iceland seems to be in the lead worldwide in managing this virus. And, we have received a decent amount of support from our government. Now we are opening our borders again, but we are doing it our way. The safe way. Current plans:

Arrivals up until June 30th, travelers will have two options:

  • Go for a two-week mandatory quarantine.
  • Take a COVID test on arrival. The test will give results in 3-5 hours, but you can come to pick up your camper right away. You do not have to wait for the results.
    • Upsides:
      • The test is free.
      • You’ll be able to travel around Iceland, knowing that you and every traveler around you are not infected with the virus.
      • You are in a COVID-19-free country.

Arrivals after July 1st, travelers will have two options:

  • Go for a two-week mandatory quarantine.
  • Take a COVID test on arrival. The test will give results in 3-5 hours, but you can come to pick up your camper right away. You do not have to wait for the results.
    • Upsides:
      • The test is free for anyone borne after 2005.
      • You’ll be able to travel around Iceland, knowing that you and every traveler around you are not infected with the virus. 
      • You are in a COVID-19-free country.
    • Downsides:
      • The test costs 15.000 ISK / 100 Euros / 114 USD for each adult.

We aren’t sure what to think about the 100 Euro fee, but the obvious upside is that Iceland will probably stay infection-free. We find that fact comforting, especially considering that you want to be worry-free when on your holidays.

Although, heated debates are going on in parliament now regarding this 100 Euro fee. There is a chance they abandon the test or the fee. As soon as the Icelandic government decides, we will post the findings on our website.

Most government-made restrictions have been lifted in Iceland. Swimming pools, campsites, restaurants, grocery stores, and most everything has opened up again for the public. Things are getting back to normal here.

Want to Book? Not quite sure?

We have extended our cancellation policy so you can now cancel at any time if it’s a COVID19 related issue. You can cancel the booking by yourself in the client area at any time. That will not change.

We also promise a full refund if you are unlucky enough to get stuck in quarantine, isolation, or get infected during your trip. In such cases, we waiver the 24-hour restriction, paying back the rental regardless.

Exchange Rates in your Favor

Current exchange rates are also working in your favor, with the Icelandic Króna valued at 155 ISK for 1 Euro, and 138 ISK for 1 USD. Euro exchange rates are the most favorable they have been in 5 years. The USD exchange rate hasn’t been this favorable in decades, except for one spike that lasted a few days in 2015. That’s another 10-20% off your booking right there.

Airlines Are Working With Us

Many airlines are offering free date changes, and even free upgrades or extras if you are willing to change dates, rather than cancel. By choosing any of these options, you are, in many ways supporting a continuing competitive environment in the travel and tourism industry. Plus, there are some strong financial incentives, like the one we’re offering. If we see multiple airlines and other service-oriented businesses go out of business, the platform will change, and not for the better. 

Best Case Scenario 1

The border opening goes well, you get a great bargain, and a worry-free holiday in an infection-free country. Although, short a hundred Euros. 

Best Case Scenario 2

You rent with us, and something comes up. No matter, you have a 100% refund-policy on your booking.

If you have any questions, please reach out to us.

We answer all inquiries within 24 hours.

We hope to see you in Iceland.

Author:
Arnór Hauksson
Co-Owner and CMO at CampEasy

We asked our customers to describe the Airport Testing Procedure. We will post the descriptions here:

Djura – June 20th

As promised I send you hereby a short text about our experience at the airport yesterday. Hopefully you can use that to encourage other travellers to come to Iceland!

Yesterday we arrived at Keflavik Airport and the complete process went very smooth. It was a comfortable flight and with our mouth masks on our face, we disembarked the plane at Keflavik Airport. We pre-registered on covid.is, so when we showed the barcode for the covid-19 PCR test, we could walk directly to the testing booths. At that point, we only waited for maybe 1 minute and then it was our turn to take the test. After scanning the barcode and showing our ID, we were tested and could go on to the ID check and baggage claim. Our baggage was already on the belt, so in total the procedure from disembarking the plane to get tested and get our baggage was not even 30 minutes.

After that, we waited at the airport for our results to come in. Luckily we brought some food from home with us, because in the arrival and departures hall was everything closed. So one advice: if you want to buy some drinks or food, you should do that at the tax free shop (close to the baggage belts) before you go to the arrivals hall. After that point, all shops are closed. After 4,5 hours of waiting, we got a text message that we are not diagnosed with covid-19. Our trip in Iceland could start!

Editor note: You don’t have to wait at the airport for your results. You can come directly to CampEasy to pick up your camper.